14 Days Returns & Exchanges

Easy Returns & Exchanges

Please contact us before sending the item back to us for a return. We DO NOT accept returned items that were sent back by you directly without checking with us first. 

Request a return/exchange within 14 days after you receive the order

Email us: support@chicscout.com

Ship items back within 7 days after you receive the return confirmation email from us.

Conditions of Return

Buyers are responsible for return shipping costs. We recommend using an insured shipping method with a tracking number. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Exchanges

Once we receive your returned products, we will send the exchange items to you within 5 days if we have them in stock.

Refunds

The original shipping cost is non-refundable.

Once the returned products have arrived at our studio, we will inspect them and process the refund to you within 7 days. Refunds will be issued via the original payment method. We thank you for your patience!