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Celena Necklace

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N040N042

Style

1 Year Warranty
14 Days Returns & Exchanges
Size Guide
24/7 Customer Service

Warranty

Jewellery from www.ChicScout.com is made of stainless steel, and 14K/18K gold PVD plated.

Stainless steel is a highly durable metal. Stainless steel is harder material than other base material of jewellery. It ranks 6 on the mineral hardness, and other metals like silver ranks at 2.5.

PVD coating technology is by far the best long-lasting colour retention technology on the market.

So our jewellery has the following features:

Waterproof:

You can wear them freely when you take a shower or wash your hands.

Allergy-free:

Friendly to your sensitive skin.

Tarnish resistant:

You will not see them getting rusty and green. The golden tone may turn slightly darker after wearing a long time, but it’ll not fade.

When not worn, all jewels better be protected in our Chic Scout pouch to prevent impacts and frictions. We will gift this pouch to you.

In addition, we work with good handcrafted workshop and made to last. We’re confident in the quality of our product, hence the 1 year coverage.

* The pearl products only offers one free replacement within six months.

Under our warranty, we’ve got your back. Warranty time from the date of purchase, we’ll take care of your product if any damage to the material or colour fading of the jewellery occurs. Just contact us and we’ll send you a replacement.

This also means that the warranty does not cover lost items, jewellery breakages, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party outside of Chic Scout.

*The final interpretation right is owned by Chic Scout.

Easy Returns & Exchanges

Please contact us before sending the item back to us for a return. We DO NOT accept returned items that were sent back by you directly without checking with us first.

Request a return/exchange within 14 days after you receive the order

Email us: support@chicscout.com

Ship items back within 7 days after you receive the return confirmation email from us.

* The product is on sale and cannot be returned or exchanged.

Conditions of Return

Buyers are responsible for return shipping costs. We recommend using an insured shipping method with a tracking number. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Exchanges

Once we receive your returned products, we will send the exchange items to you within 5 days if we have them in stock.

Refunds

The original shipping cost is non-refundable.

Once the returned products have arrived at our studio, we will inspect them and process the refund to you within 7 days. Refunds will be issued via the original payment method. We thank you for your patience!

- Orders inside Luxembourg:
4€

- Orders inside of the Europe Union:
6.2€

- Orders outside of the EU:
Buyers are responsible for 1). return shipping costs, 2). any Europe Union customs and import taxes when sending packages to the EU.

1)The shipping cost is 9€
2)The returned custom fee is 15€ + (transport costs + Package's value) * 17%

eg.:

The returned custom fee = 15€ + (your shipping fee 10€ + Package's Value 30€) * 17% = 21.8€

Custom Info from Post Office:
https://www.post.lu/de/particuliers/colis-courrier/fomalites-douanieres

Ring Size Guide

CA/US Size	Approx UK Size	Approx EU Size	Diameter (mm)	Circumference (mm)
US 5	K	50	16	49.2
US 6	M	52	16.5	52
US 7	O	55	17.3	54.5
US 8	Q	57	18.2	57.2
US 9	S	60	19	59.7
US 10	T 1/2	62	19.8	62

Measure Diameter:

ring size

Measure Circumference:

For girl's reference:

Height	Weight	Ring Size Choose
1,5m	50kg	US 5, US 6
1,55m	55kg	US 6, US 7
1,55m	47kg	US 6
1,6m	50kg	US 6, US 7
1,65m	53kg	US 6, US 7
1,68m	60kg	US 7, US 8
1,73m	65-70kg	US 8, US 9

ring size

Necklace Size Guide

necklace size

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Small accessories always make the whole outfit so different. It is made of stainless steel, so you can wear it while taking a shower or swimming.

Materials: Stainless steel, 18k gold plating.
Length: 4 Balls Chain: 40cm / 15.74‘’ + extension 5cm / 1.96''; 1 Ball Chain: 38cm / 14.96'' + extension 5cm / 1.96''

🖤 Stainless steel material is waterproof, anti-corrosion, tarnish-resistant, and hypoallergenic.

🖤 When not worn, all jewels better be protected in our CHIC SCOUT pouch to prevent impacts and frictions. (We will gift this pouch to you）

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